Privacy Policy

At Riwayati Zaiqa, your privacy is very important to us. We respect your personal information and are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect personal information such as your:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Comments or messages you submit through our contact forms

We also automatically collect non-personal information such as your browser type, IP address, and how you use our website to improve your browsing experience.

2. How We Use Your Information

Your information helps us to:

  • Process and deliver your orders
  • Communicate with you about your orders or inquiries
  • Send promotional offers or updates (only if you have opted in)
  • Improve our products, website, and customer service

We do not sell, trade, or rent users’ personal information to others.

3. Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your computer by your web browser.
Here’s how we use them:

  • Comments: If you leave a comment on our site, you may opt-in to save your name, email, and website in cookies for convenience. These cookies last for one year.
  • Login Cookies: When you visit our login page, a temporary cookie checks if your browser accepts cookies. It contains no personal data and is deleted when you close your browser.
  • Account Cookies: When you log in, cookies store your login details and screen preferences. Login cookies last for two days, while screen preference cookies last for one year. If you select “Remember Me,” your login will stay active for two weeks.
  • Editing Cookies: When editing or publishing content, a cookie with the post ID is saved temporarily (expires after 1 day) and contains no personal data.

You can disable cookies anytime through your browser settings, but some website features may not function properly without them.

4. Embedded Content from Other Websites

Articles or products on this site may include embedded content (e.g., videos, images, or links).
Embedded content from other websites behaves in the same way as if you visited those websites directly.
These websites may collect data, use cookies, or track your interaction according to their own privacy policies.

5. Data Sharing

We only share your data with trusted third parties when necessary — for example, payment processors or courier partners — to complete your orders.
All partners follow strict confidentiality and data protection standards.

6. How Long We Retain Your Data

If you leave a comment, it and its metadata are retained indefinitely to recognize and approve follow-up comments automatically.
For registered users, we store the personal information they provide in their user profile. Users can view, edit, or delete their personal data anytime (except their username).

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for promotional emails at any time.

To make a request, please contact us using the details below.

8. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy, feel free to contact us:

📞 +92 321 1464030
📧 info@riwayatizaiqa.com

Riwayati Zaiqa – Protecting your privacy while serving the traditional taste you love. 🍴